Policy & Terms

Last Updated:

Privacy Policy


1. Introduction

This Privacy Policy describes how CPA Healthcare Training ("we," "us," or "our") collects, uses, and protects your personal information when you use our website (https://www.dppconnect.co.uk/) and services.


2. Information We Collect

We collect the following personal information:

  • Name and address

  • DPP (Designated Prescribing Practitioner) preferences

  • Video interviews and phone calls to our DPP hotline (recorded for quality purposes)

  • Any additional information you provide in our forms

We also collect the following technical information:

  • An anonymized version of your Internet Protocol (IP) address

  • Browser type and version

  • Operating system

  • Information about your visit, including pages visited, length of visit, date and time of visit, and interaction with page elements

We collect this information through:

  • Forms on our website

  • Video interviews

  • Phone calls

  • We may use cookies in the future without prior notice

  • Third-party tracking options during advertisements (e.g., Google, Meta, Facebook Pixel, HubSpot)


3. How We Use Your Information

We use your personal information to:

  • Provide you with information about our services that we think might be of interest to you

  • Contact you by email, SMS, or phone call to offer services we think you might be interested in


4. Data Sharing

We share your data with Clinical Pharmacist Solutions, our outsourcing partner. They complete the interview, ID check, and onboarding process of students and DPPs due to their expertise in ID checks, recruitment, and deployment of pharmacists in GP surgeries. They may contact you with offers they feel might be of interest to you, such as job opportunities.


5. Your Rights

You have the right to:

  • Access, correct, or delete your data by logging into the platform

  • Opt-out of receiving offers by writing to us

  • If your employer is sponsoring your DPP, they can opt you out of receiving offers


6. Data Protection

We use secure passwords to protect your data.

We store information in our servers securely with Multi-Factor Authentication (MFA) eabled.


7. Cookies and Tracking

We may use cookies and other tracking technologies. More information about the types of cookies we use and how to manage your preferences will be provided when implemented.


8. Changes to This Policy

We may update this policy from time to time. Major changes will be notified by email. For minor changes, please check our website regularly.


9. Contact Us

For privacy-related questions, you can reach us through:

  • DPP hotline: 0204 559 9440

  • Post: CPA Healthcare Training, Fergusson House, 124 City Road, London, EC1V 2NX

If you wish to contact us via email, please call our DPP hotline to obtain our email address. We do not display our email address on our website to minimise spam emails.


10. Legal Compliance

This policy complies with relevant UK data protection laws, including GDPR.




Terms of Use


1. Acceptance of Terms

By accessing or using CPA Healthcare Training's website (https://www.dppconnect.co.uk/) and services, you agree to be bound by these Terms of Use.


2. User Eligibility

You must be a UK registered healthcare professional to use our services. There are no age restrictions.


3. User Accounts

You are responsible for maintaining the confidentiality of your account information. We reserve the right to terminate accounts that violate these terms.


4. Prohibited Activities

Users are prohibited from:

  • Distributing false or unconfirmed information about our service

  • Attempting to re-arrange working with DPPs/Students directly, which may result in fines


5. Intellectual Property

All content on our website is owned by CPA Healthcare Training. Unauthorised distribution or reproduction of our content is strictly prohibited.


6. Limitation of Liability

To the fullest extent permitted by law, CPA Healthcare Training shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.


7. Disclaimers

The information provided on our website is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information.


8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.


9. Governing Law

These Terms shall be governed and construed in accordance with the laws of England, without regard to its conflict of law provisions.


10. Dispute Resolution

Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of England.


11. Changes to Terms

We reserve the right to modify these terms at any time. We will update the terms on the website and communicate significant changes by email.


12. Contact Us

For questions about these Terms, please contact us at:

  • DPP hotline: 0204 559 9440

  • Business address: CPA Healthcare Training, Fergusson House, 124 City Road, London, EC1V 2NX

If you need to contact us via email, please call our DPP hotline to obtain our email address. We do not display our email address on our website to minimize spam emails.


13. Copyright Notice

This website and its content is copyright of CPA Healthcare Training - © [CPA Healthcare Training] [Insert Year]. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited without our express written permission.


14. External Links

Our website may contain links to external websites that are not provided or maintained by us. Please note that we cannot guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.